Social Media Management Johannesburg: Social Media Management

Social Media Management


You might be curious why social media management is important for building a brand and growing a business. The right Social platforms help you connect with your customers, increase awareness about your brand, and boost your leads and sales. With more than three billion people around the world using social media every month, it’s no passing trend. Many smart businesses owners are making the smart move because they see that it takes a lot to manage multiple messages across many social media accounts, therefore, are hiring experts (check out to take care of it for them. The next famous question after this is usually what do people who are responsible for my social media manager actually do? Social media managers can offer a variety of services depending on their expertise and their clients’ needs.


Services can include:

  • Develop marketing strategies based on client goals.
  • Social media account set up.
  • Post graphics and text on behalf of the client.
  • Stay current and share on trends and news relevant to the client’s business.
  • Increase the number of followers.
  • Community facilitation to the client’s target market.
  • Customer service for the client.
  • Marketing analysis.


Experts know best that good social media management needs to know beyond how to take a posting to the top of results. Fast Forward Marketing put together a team of creative professionals who works tirelessly to create the best strategies for your business or brand. Furthermore, good social media management should understand these key points:

  • Understand social media as a marketing tool. It’s one thing to get a bunch of followers for your personal account but it’s another to build a following for a business. Social media management is different from managing your personal account, which is why many businesses struggle with it. Social media management is about having an interesting, informative, and/or entertaining conversation with the market.
  • Knowledge of the various platforms and new trends. There is no one-size-fits-all when it comes to posting on social media. Each platform has its rules and methods for best marketing practices. How a business promotes on Instagram should be different than how it markets on LinkedIn, because each platform is vastly different.
  • The ability to develop strategies that meet the client’s goals. Effective social media marketing requires setting goals and then developing a plan. Social media managers also need to help clients understand social media and how it works, and work with them to develop goals that best fit social media.
  • Ability to manage several social media platforms for many clients. This is very important. There are a host of tools, such as Hootsuite to help manage platforms, but the organization and a plan are crucial to ensuring every client gets their social media needs the meeting.