FastMobile Apps for Restaurant
Take your restaurant to a new level by offering an app with an online ordering service
Even though they still enjoy the atmosphere of restaurants, consumers have changed their habits in recent years and now aspire to enjoy your food at home too.
Offer your customers to order their dishes online and pick them up directly at the restaurant. They will be able to pay their order on the app or on site when they pick it up . An extremely flexible solution for all your customers in the area who prefer to order their food in advance. It's also an ideal solution for you to open up to a wider customer base without having to invest in a delivery service.
You want to deliver your customers to their doorstep? We allow you to organize your own delivery service. No money or time wasted on logistics, everything is managed so you can focus on what's important: cooking and delivering your food to your local customers. Delivery areas and rates, you decide everything to create the formula that best suits your organization and the comfort of your customers.
Don’t settle for the big delivery platforms
Having your own app allows you to match your restaurant's branding. Type of cuisine, style of decoration, particular concept... you put all your heart into your restaurant. Give it an app that reflects its image: your customers will relate to it, and you'll have an effective tool to set yourself apart from the competition.
You can use your app for different purposes: display your menu, highlight specific dishes or events, offer discounts, display photos, share recipes... everything is possible since you' re in charge.
Unlike external delivery platforms that you may join, GoodBarber does not take any commission on sales made in your restaurant's app. All payments collected in the app are yours.
Content & Design The back office is the space where you manage of course your menu, but also all the additional content you would like to add to your app: photos, videos, articles, information about your restaurant... You create and modify your content instantly.
All the information about your customers and leads are in your back office. Contact, addresses, number of orders, purchase frequency, average cart, order history, everything is listed in a dedicated menu in your back office and you can even annotate your customers' files. This information is precious and allows you to know your customer base and to adapt to it.
Discounts, push notifications, QR code, discover many tools in your back office that will allow you to make your app more accessible, to interact with your customers or future customers, to attract them and especially to build their loyalty.
Your App takes orders for you: once yourcustomers have chosen their dishes and validated their cart, an order is created on your side. You are instantly notified and only have to worry about what is happening in the kitchen. You can change the status of each order in one click: pending, processed, delivered or even cancelled. Your customers are also notified of the change in status of their order. No pressure for you, no frustration for your customers!
To help you organize your business and offer your customers even more comfort, you can define the time slots during which your customers can pick up their order or be delivered. They can choose their time slot and be sure not to wait too long for their food. On your side, you define the duration of the time slots, and the maximum number of orders per slot. You can also choose the minimum time between an order and its delivery or collection. In short, everything is done to allow you to control the management of your orders without affecting the organization of your kitchen.
Because as a restaurant owner you are not often sitting at a desk, the management of your orders can be done directly on your smartphone thanks to the My Shop Companion app. It allows you to view all your current orders, sorted according to their delivery or pick-up times. You can directly change the status of your orders to inform your team and organize yourself, and warn your customers who are waiting for their food. If you offer a delivery service, the My Companion app can also be very useful to manage the communication between you and your delivery staff: they will be able to notify you as soon as an order has been delivered by changing its status on their smartphone.
Create discounts for your customers to attract them or to increase their average spend. You can define whether the discount applies to the entire check or to specific products, in a fixed amount or as a percentage. You can also create discounts for specific customers and add conditions of use. Discounts can be used to reward your loyal customers or to boost the sales of a particular dish.
Make life easier for your regular customers. They know your dishes and have their own preferences. Save them time by allowing them to renew an order they've already placed with one click. An option that can be very useful when they are in a hurry or very hungry
What if you could chat with those who compose their meals with your dishes but don't validate their order? It's possible with your app. You have access to all the abandoned orders of your restaurant and to the corresponding customer file. Of course, you can send a reminder to encourage your customers to finalize their order.
Offer your customers a loyalty card enabling them to save money. You'll increase customer satisfaction and encourage repeat purchases. Each time they order in your restaurant, they'll earn points that will give them an advantage to accumulate. It's the best way to build customer loyalty.
Don't wait for your customers to think about your restaurant, but instead generate their interest by sending them a notification from time to time. Your customers are employees who order lunch from you but your orders are not as high on Tuesdays? Consider sending them a notification next Tuesday at 11:45 a.m. to tell them about your mouth-watering special of the day, results guaranteed.
Don’t settle for the big delivery platforms
When your customers order via the app, they can pay directly online. Bank cards, Paypal, Restaurant vouchers... Everything is possible! Also offer the fastest payment method on the web: 1-click payment with Apple Pay (Digital Wallets).
For your customers who want to, offer payment outside the app, at the delivery or at the restaurant in case of click and collect. No need to enter their credit card in the app, your customers can validate their order and then pay it, in full transparency.
Your customers are there to eat, not to spend hours on your app looking for your products or entering their payment information. Simplify the checkout process by removing unnecessary steps: your customers will only be asked for information specific to their chosen delivery method. No time wasted filling in unnecessary details.
Publish your app on the web and on the Apple and Google stores
GoodBarber apps are specially designed for iOS and Android. They benefit from GoodBarber's expertise in Native Apps. Your app is available on the Apple App Store and Google Play Store. Your App benefits from a referencing on the Stores (ASO) and customer reviews give it visibility. The native features and the incomparable user experience they provide will allow you to keep your customers loyal and to maintain contact with them.
The Progressive Web App is the web version of your app, which means that it works like a website: referenced by Google, it allows you to gain visibility and reach new customers for your restaurant. Thanks to it, you can optimize your digital presence and take advantage of Google My Business to promote your restaurant. Multi-platform, the PWA can be viewed by your customers on any device and ensures the traditional referencing of your content (SEO).
The pandemic has significantly changed consumer habits. In the U.S., 68% of consumers say they are more likely to order takeout today than they were before the pandemic. And this trend continues to grow. Beyond the health crisis, digital channels are becoming increasingly popular with customers who demand convenience and flexibility. An app is the best way to offer an ordering service to your customers.
Even if there are many advantages to be present on delivery platforms such as Uber Eats, Doordash or Deliveroo, especially in terms of the visibility they will bring to your restaurant, nothing will replace your own app. A presence on these platforms is not incompatible with having your own app for your restaurant. The latter will allow you to retain your customers and maintain a bond with them. Remember that in 2020, a study conducted by Square showed that 2/3 of American customers preferred to order their meals directly from their favorite restaurants than via a third party.
With your app, you decide everything for your restaurant. You manage your menu, your orders, your time slots, your cash flow. You benefit from the best technologies to facilitate your sales and cash in quickly (Apple Pay, PayPal, credit cards, etc.). And of course, no commission is deducted from your sales. Everything you collect in your app is yours.